Our Subjects

Whether you're conducting projects in-house or for clients, good organisation is key. A mismanaged project can take longer than it needs to, consuming resources and generating discontent. Internally, this can cause paralysis and inhibit your growth; externally, it can affect your reputation and prevent you from making sales. 

This interactive one-day course will give you an excellent grounding in project management, whatever their size and scope. It is packed with practical tools and essential resources to help you deliver your projects on time, to budget and as specified - and to build a reputation for steadfast efficiency.

All businesses that operate to the requirements of either ISO 9001 (Quality) or ISO 14001 (Environmental) Management Systems need to carry out an annual internal audit of their entire management system. While this is chiefly done to retain the external certification, it also ensures that you are operating a robust and effective system.

Your own staff can carry out these internal audits, but need to demonstrate their impartiality and competence. Our Internal Auditing for Quality & Environmental Management Systems course equips staff to achieve this, steeping them in the auditing process, and giving them the tools to conduct an audit and file a comprehensive report.

In organisations of all sizes, even the simplest process can get convoluted over time.  From the desk of Person A to Department B to Section C, steps get missed, orders get confused, and important information gets dropped.  By the end of the process, everyone agrees that something went wrong – but nobody knows quite how to fix it.

Our Process Mapping course posits that the answer is in the title. You’ll be introduced to the principles of process mapping, and how it can help you to identify best practices that can be used across the whole organisation. By learning to visualise and plot the course of a process, you’ll soon be able to construct more efficient and effective ways of working.