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Leadership & Management

Our Leadership & Management courses range from developing individual skills and techniques, to introducing your new roles and responsibilities. Whatever your position or ambitions, Kent Trainers have the experience to enhance your leadership style and improve your business’ outcomes.

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Personal Development

Our Personal Development courses range from writing and communication skills to time management and self-regulation. Each course aims to develop you as a person as well as an employee, making a mark that goes beyond what’s on your CV.

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HR & Training Others

Our HR courses cover everything from the recruitment and interview process to staff psychology to fostering diversity and equality in the workplace. Each one aims to improve both skills and ideals, empowering delegates to improve their lives and their workplaces.

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Software & Computing

Our Software & Computing courses range from well-known office software applications such as the Microsoft Office suite to productivity and organisational tools such as SharePoint and Teams. Each one will give you a skill set that can help your business and shine on your CV.

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Customer Service

Our courses help to develop a better understanding of customer service and behaviour at all levels. From the best methods to deal with difficult customers to the vital role played by reception staff, our training will help make every interaction a positive and fruitful experience.

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Sales & Marketing

Great sales and marketing training is about more than making your products look good. With courses including Sales Skills, Telephone Sales Skills and Negotiation Skills training, we’ll help you to build relationships that last beyond the initial impact of marketing.

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Commercial awareness

Our courses help to develop financial skills at all levels, regardless of your responsibilities. From Financial Management for Non-Finance Managers, Directors and Senior Managers to Financial Planning & Budgeting, we’ll help you to discuss and develop your finances with confidence.

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Projects

Our courses range from an Introduction to Project Management to Process Mapping and Internal Auditing for ISO Standards. Each one provides a range of critical time and resource management skills – helping you to manage projects with more confidence and less stress.

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Administration

We offer a diverse array of Administration courses, including Business Writing Skills, Minute Taking and Office Management. By providing you with greater structure, purpose and confidence in your work, our courses aim to develop you as a person as well as an employee.

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Workplace Wellbeing

Our courses help to develop a better understanding of wellbeing and mental health, not only in the workplace but also on a personal level.  Tailored for all levels within the organisation, our training aims to develop awareness, interaction and confidence in your ability to understand and address challenges.

 

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