Why book this course?

Interviews are tough for the prospective employee, but they can also be a challenge for the employer. A good interview will ask the right questions in a structured manner, and given the interviewee an opportunity to shine. Fail to do this, and you might end up with a candidate who doesn’t fulfil your criteria, or turn one away who does.

Our Interviewing Skills for Managers course will help you to control an interview, using effective listening and questioning techniques in a constructive way. You’ll learn how to plan an interview from the questions to the environment, and how to engage with your interviewee in a way that builds rapport and trust.

Who is the course for?

Our Interviewing Skills for Managers course is best suited to managers or HR professionals who undertake interviews for recruitment, appraisals or disciplinary hearings. 

The skills learnt on this course may also translate to general workplace communication, helping you to engage with staff on a more effective and personal level.

What content will the course cover?

• How to plan and structure an interview

• How to prepare appropriate questions

• How to create the appropriate environment

• Building rapport

• Effective questioning with empathy and understanding

• Effective listening skills which will facilitate communication

• Recording and evaluating interview information to make a decision or recommendation

• Capability based interviewing approach for selection

What will I get out of the training?

Candidates will learn how to make interviewees comfortable, and probe with the right questions to get them talking. You’ll study techniques and practices that will ensure you get all the facts, and clarify the information you receive. You will also learn how to make the right decisions in hiring - using your head rather than your heart.

At Kent Trainers, we’re proud of our bespoke approach to training for local businesses in the South East. If you have specific questions or concerns around your approach to interviews, we will endeavour to answer them, and work with you to find solutions that address your specific needs.

What is the duration of this course?

This is a 1 day course.

The timings and format for our courses are as follows:

• Scheduled training courses held virtually

Unless specified, courses commence at 9:30am and finish at approximately 4:00pm.  The day is broken up into modules, both online and offline to ensure engagement and interaction.  We also ensure that there are plenty of comfort breaks throughout the day.

• Scheduled training courses held at one of our venues

Courses commences at 9:30am and finish at approximately 4:30pm. On all our scheduled courses, a hot lunch is included, and refreshments are provided throughout the day.

• In-house & bespoke courses, held virtually or at a venue of your choice

For all in-house training courses, we will adapt the timings and format for the day around the needs of your team and business. Please contact us to discuss your requirements.