Why book this course?

It’s easy to get lulled into thinking that all modern business communication is informal. When you’re primarily communicating with your colleagues and customers via email, text or Twitter, you might think that business writing skills are a thing of the past. But with every message being logged online, clarity and quality are more important than ever.

Our Professional Business Writing Skills course will help you get your message across in a clear and professional manner. You’ll learn about the value of written communication, the pitfalls of poor communication online, and how to put together written communication that is crisp, clear and readily understood.

Who is the course for?

This course is ideal for anyone wishing to improve their written communication skills, whether that’s to reduce internal email chains or connect better with customers.

The skills learned on this course will help you to communicate with greater clarity and confidence, ensuring that your messages are not misconstrued and have the desired effect.

What content will the course cover?

• Writing for the reader

• Structure and content: planning, writing, editing 

• Accuracy, brevity and clarity 

• Avoiding jargon and ‘businessese’ 

• Using appropriate language to match the audience

• Grammar, spelling and punctuation 

• First impressions: layout and style 

• How to write business style emails.

What will I get out of the training?

Whether you are writing a business letter to a client or an email to a colleague, the style and content of your messages is of critical importance in how they see you. This course will help you to achieve the right balance of assertiveness and courtesy in your communications, helping you to build and maintain better business relationships.

At Kent Trainers, we’re proud to attend to the needs of businesses across the region. Our Professional Business Writing Skills course encourages delegates to ask questions and receive feedback on their writing from our trainers. By the end of the course, you’ll have developed your writing abilities in a way that complements your business and role.

What is the duration of this course?

This is a 1 day course.

The timings and format for our courses are as follows:

• Scheduled training courses held virtually

Unless specified, courses commence at 9:30am and finish at approximately 4:00pm.  The day is broken up into modules, both online and offline to ensure engagement and interaction.  We also ensure that there are plenty of comfort breaks throughout the day.

• Scheduled training courses held at one of our venues

Courses commences at 9:30am and finish at approximately 4:30pm. On all our scheduled courses, a hot lunch is included, and refreshments are provided throughout the day.

• In-house & bespoke courses, held virtually or at a venue of your choice

For all in-house training courses, we will adapt the timings and format for the day around the needs of your team and business. Please contact us to discuss your requirements.