• An Introduction to Neuro-Linguistic Programming

    NLP – an introduction to Neuro-linguistic programming

    Neuro-Linguistic Programming has been described as the art and science of personal excellence.  It is a body of tools and techniques from psychology and communication, which can transform the way you think about yourself and the people around you, to get better results in your daily work and from your interactions with other people. 
    This one day programme will give you a highly practical introduction to NLP and show you how it can help review your behaviours and communication styles, to achieve outstanding results at work and in your personal life.
    You will leave the course with a wide range of tips and tools to help you communicate more effectively.

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  • Presentation Skills Advanced

    Presentation Skills Advanced

    With the fundamentals of great presenting firmly in place, what happens when the venue gets bigger, the audience increases in size, the topic gets complicated or the boardroom beckons? The basics of structure and delivery still apply but what skills and techniques can we employ to increase our impact even further?
    This programme looks at the skills involved in successfully handling an 'advanced' presentation situation. Delivering with enough power and passion to fill any room, openings that are guaranteed to grab an audience, navigating topics of all types including 'bad' news and adopting a question and answer structure that maintains both control and credibility.
    With opportunity to practice and receive on the spot coaching and feedback, this programme is for experienced presenters looking to build and maximise their communication skills.

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  • Reception skills - the face of your organisation
  • Emotional Intelligence and Personal Resilience

    Emotional Intelligence and Personal Resilience

    Personal management is an essential part of a manager’s business success. People will more readily follow a leader who is confident, competent and in control, and people will more effectively work with, a colleague who is empathetic, understanding and open to feedback.
    Emotional Intelligence is a highly valued skill in any environment. Energy, enthusiasm, collaborative relationships, effective communication and compassion are all needed to make any organisation great. People with high EI are better equipped to manage their own thinking and decision making, communicate effectively with others, manage change and handle stress positively.
    This course will combine Personal Resilience with Emotional Intelligence.  It will help delegates understand their own position and style clearly, their organisational skills and in addition their ability to set and achieve personal goals and targets. On the EI side, you will gain an understanding of the five domains of Emotional Intelligence: Empathy & Handling Relationships, Self-Awareness, Self-Motivation and Self-Management.

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  • Developing Resilience and Managing Your Wellbeing

    Stress Management - managing stress and your wellbeing

    We are all working with increasing levels of pressure and for many the level of stress is increasing, so we need to take positive action for the benefit of the ourselves, our organisation and the people around us.
    To achieve the best out of your life, at work and at home, as they are interlinked, take the opportunty to review your wellbeing and develop ways to get the most out of your life and develop resilience.  This involves looking at what you want to achieve, your strengths and many other issues plus learn lots of tools and techniques which are easy to use to be in control of your life.

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  • Psychology for business

    Are you interested in any of the following: conflict resolution, stress management, team building, leadership development, assertiveness, time management, work life balance, facilitation skills and other human related issues at work?
    To enhance workplace relationships, a basic understanding of your own and other people’s behaviour, motivation and communication will underpin any approach.
    The Model of Human Behaviour is key to understanding what drives the way in which we behave and interact with others.  It is a widely used psychological model that forms the foundation of this workshop which will give you an  opportunity to reflect on your own and other people’s ways of thinking and behaving in the workplace.

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