• Discipline and Dismissal - Kent Trainers jumping boy

    Discipline and Dismissal

    Handling discipline and dismissal issues needs to be done with care - and confidence – and within legal boundaries and is one part of the manager’s role which can cause the most concern. If the issues are handled effectively they can aid employee motivation but handled incorrectly can create a negative atmosphere and company culture.This course will help you to get it right.

    This course will provide managers with practical ways of dealing effectively with these difficult issues. Templates will be available for use back in the workplace to personalise for your business requirements.

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  • HR Essentials - Kent Trainers jumping boy

    HR Essentials (2 days)

    This 2-day course is for you if you have limited experience in the fundamentals of HR management.
    It covers key employment issues including: recruitment, employment law and performance management.
    You will learn how to recruit the right staff, how to support them with appropriate policies and procedures, how to progress their careers and how to manage performance issues.

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  • Managing Absence

    Absence Management

    Do you have members of staff who have persistent regular bouts of ‘sickness’? Or an employee on long term sick leave? Would you like to know how to deal with absence effectively – and without ending up in an employment tribunal?
    This course is designed to give delegates a practical understanding of how to manage absences from work in a fair, timely and consistent manner and within the law.

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  • Training for Trainers (2 days)

    Train the Trainer – training skills for those who deliver training events (2 days)

    Trainers need a whole raft of skills, not simply presentation skills, to be effective. In this highly participative 2-day workshop, delegates will learn how to plan and prepare for an engaging training course or programme. They will learn how to write training notes, how to conduct a training session and how to evaluate and assess the effectiveness of the training.
    Delegates will be given an insight into what motivates trainees to learn, different learning styles and how to tailor course material to meet the needs of the delegates.
    Engaging an audience is essential for effective learning to occur, and delegates will be shown how dynamic presentation skills, effective use of body language and assertiveness techniques will help with this process. 
    The number of delegates on this course is limited to 8 to ensure every delegate has a chance to practice their skills and receive feedback.

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  • Employment Law, Managing Absence and Disciplinary situations

    How can you keep up to date with changes in the laws affecting employees?
    Do you need to understand what a TUPE transfer involves?
    What are the advantages and disadvantages of zero hours contracts?
    This two day course will provide you with a comprehensive grounding and practical guidance on getting to grips with managing difficult employee situations within the Law .  In a friendly, easy to understand way, you will learn about important recent developments in legislation and review methods and procedures to manage employment situations safely, using exercises, case studies and group discussions.

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  • Finance – budgets, cash flow, business planning and more

    Finance – budgets, cash flow, business planning and more

    No matter what your technical background and skills, everyone needs an appreciation of the essentials of finance in the business environment. This practical and active course will give you a comprehensive package of financial skills over the two days with the aim of building confidence in working with financial information as an essential management tool.
    This course is designed to help you to understand the financial drivers within a business – from explaining the financial terms that accountants may use through the development of budgets from a meaningful business plan to the delivery of a true and fair set of accounts.
    We’ll remove the mystery surrounding commercial financial information so that you can make a stronger and confident contribution to the operation of companies, departments, projects or teams.
    You will be able to describe the flow of accounting information, the purpose and content of key accounting reports and understand how they are all related. You will learn about the importance of working capital and cash and the use of financial information to measure performance.
    We will looks at what makes for a comprehensive and living business plan. This will include tools such as SWOT and PESTLE analysis and Stakeholder analysis.The course will then introduce the concepts of Investment Appraisal to determine which projects to progress to meet the Business Plan targets, it will introduce different budgeting and costing techniques to determine pricing structure to meet shareholder and management expectations. We will look at best practice when it comes to monitoring progress against planned targets – financial and non-financial. Finally we bring the year to a close and look at a formal set of accounts and how they might be analysed by ourselves and potential investors to highlight areas of particular success and indeed any areas for improvement. 

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  • Making Social Media work for you - a beginners' guide

    Making Social Media work for you

    Please bring your own laptop. You should be familiar with using the Internet and already have accounts set up in Google, Twitter, LinkedIn and Facebook.

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  • Strategic Commercial Awareness

    Strategic Commercial Awareness

    This one day course provides senior managers and leaders with the tools to connect all the key factors required to take the business in a planned direction.  It combines the vision statement with the financial and commercial information to assess where you are now as an organisation and then create a strategic business plan for the future.
    You’ll come away being able to work “on” your business rather than just “in” it.

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  • Finance for Directors and Senior Managers

    Finance for Directors and Senior Managers

    Senior non-financial executives need to have an understanding of the role of the finance function and the operation of sound financial controls to ensure the integrity of accounts.
    This Finance for Directors and Senior Managers course will give you the understanding of management of cash and profitability and the use of accounting reports and financial data to support the achievement of strategic business objectives and manage day–to-day operations.
    It covers organisation, performance measurement, budgeting, investment appraisal and the management of profitability.

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